vb8 Privacy Policy

Protecting the privacy of vb8 platform users is our highest priority. This privacy policy sets out what information we collect when you use vb8's website and services, how we use it, and how we keep it secure.

This policy applies to all vb8 services, products, mobile applications and related platforms. By registering or creating an account on the site, you are considered to have accepted all terms of this policy.

For full details on the general rules governing our services, please read the Terms and Conditions page, which covers account management, bonus use and other matters.

When you create and use an account on the vb8 platform, we collect the following types of information:

2.1 Personally Identifiable Information

• Full name and date of birth
• Email address and mobile number
• National ID or passport number (for identity verification)
• Current address

2.2 Financial Information

• Records of deposit and withdrawal transactions
• A partial mobile financial service (bKash, Nagad, Rocket) account number (the full number is not stored)
• Date, time and amount of each transaction

2.3 Technical Information

• IP address and device identifier
• Browser type, operating system and device model
• Time of site access, time spent and pages visited
• Login and logout time records

2.4 Gaming Activity Information

• Play history, bet amounts and results
• Bonus claim records and wagering progress
• VIP level and points history

vb8 collects and processes user data only for specific and legitimate purposes. Each purpose is described in detail below:

1. Account Management: Your information is used to complete the registration process, verify logins and maintain account security.
2. Transaction Processing: Your mobile financial details are required to accept deposits and process withdrawals. The minimum deposit is ৳100 and the minimum withdrawal is ৳1,000.
3. Identity Verification: To confirm account ownership and the user's age. Our platform is not for anyone under 21 years of age.
4. Fraud Prevention: User behaviour is analysed to detect suspicious activity and maintain platform security.
5. Service Improvement: Collected data is analysed to improve the user experience, resolve technical issues and plan new features.
6. Communications: To send important service-related messages, security alerts and, with your consent, promotional information.
7. Customer Support: Records of previous interactions are kept to help resolve your issues via live chat and email.

vb8 never sells your personal information to third parties for commercial purposes. However, limited sharing may occur in the following situations:

4.1 Service Provider Partners

Technology service providers such as payment gateway operators, data storage providers, anti-fraud checkers and customer support software may receive the minimum information necessary. These companies operate under confidentiality agreements with us and may not use the information they receive for any other purpose.

4.2 Legal Obligations

vb8 may be legally required to provide information under applicable Bangladeshi laws and regulations, by court order, or in response to a legitimate request from a government authority. In each such case, we will share only the information that is strictly necessary.

4.3 Business Restructuring

In the event of a merger, acquisition or restructuring, user data may be transferred to the new entity. In such cases, the terms of this privacy policy will remain in effect and registered users will be notified in advance.

Cookies and similar technologies are used on the vb8 website and app. These technologies help improve the user experience and ensure the platform functions correctly.

5.1 Essential Cookies

These cookies are essential for maintaining login sessions, security verification and saving language preferences. Disabling them will prevent the site's core services from working properly.

5.2 Functional Cookies

These cookies are used to remember your preferences, device settings and previous activity. They can be managed from your account settings.

5.3 Analytics Cookies

Used to understand which parts of the site are used most, where issues occur and how the experience can be improved. This data is processed in aggregated and anonymised form.

You can delete cookies or stop accepting new ones at any time from your browser settings. However, disabling essential cookies may cause problems signing in to vb8.

vb8 follows industry-standard technologies and practices to ensure the security of your data.

6.1 Technical Safeguards

• All data transfers are secured through SSL encryption
• Sensitive data such as passwords is stored in encrypted form
• Firewalls and intrusion detection systems are active on the server infrastructure
• Regular security audits and vulnerability assessments are conducted

6.2 Data Retention Period

All data is retained while your account is active. If an account is closed or becomes inactive, transaction and identity records must be retained for a set period to meet legal requirements. Once that period has passed, the data is securely deleted.

6.3 User Responsibilities

You also have a responsibility for the security of your own account. Do not share your password with anyone, log in only from trusted devices, and if you notice any suspicious activity, inform our customer support team immediately.

As a registered user of vb8, you have the following rights over your personal data:

1. Right to Access: You can request to know what information vb8 holds about you.
2. Right to Rectification: If any stored information is incorrect, you can request a correction.
3. Right to Erasure: Where there is no legal obligation to retain it, you can request that your personal data be deleted.
4. Right to Object to Processing: You can object to marketing messages or certain types of data processing.
5. Right to Data Portability: You can request the structured data held about you in a machine-readable format.
6. Right to Opt Out of Promotional Communications: You can opt out of marketing messages at any time.

To exercise these rights, contact our customer support directly. We provide assistance 24 hours a day, 7 days a week in both Bengali and English via live chat and email.

For more information on responsible gaming practices, visit our Responsible Gaming page, where you will find details on self-exclusion and setting deposit limits.

All vb8 services are for users aged 21 and above (21+) only. We do not knowingly collect information from anyone under 21, and they are not permitted to create an account.

Age is verified at the time of registration. If a user registers with false information and is later found to be a minor, the account will be closed immediately and the relevant information may be provided to the appropriate authorities.

If you suspect that a minor has accessed vb8, please notify our support team immediately.

This privacy policy may be updated from time to time due to improvements to vb8's services, changes in law or business requirements.

For any significant changes:

• Registered users will be notified by email
• The date of the change will be noted at the top of this page
• Continued use of the site after a change is considered acceptance of the updated policy

If you need a previous version of the policy, please contact our customer support. For answers to common questions, visit our FAQ page, where you will find answers to common questions about accounts, payments and policies.

If you have any questions, concerns or requests regarding this privacy policy or your data, please get in touch with us:

For a faster response on privacy-related requests, write "Privacy Request" in the email subject line and send it from your registered email address. Our team will get back to you as soon as possible.